Clear Printer error in Windows 10/11
Clear Printer error in Windows 10/11
Restart the printer spool service and clear printing tasks
Restarting the printer spool service after clearing pending tasks can get things back on track.
Press Windows/Start Key + R to open the Run window
Type “services.msc” at the prompt which will open the Services window
Scroll down the alphabetical list in the right windowpane until you come to the entry with the name “Print Spooler “
Right-click this entry, then select “stop”. This will stop the computer from running the process that holds your print queues.
Leaving that window open for now, click again on “Start”, and then click “My Computer” to open a Windows Explorer window.
We’ve stopped the queue service, now we just have to clear the jam that is already there. To do this, we navigate to the print spool folder, which is hidden within the Windows folders. Usually, Windows is installed on the local disk C: drive.
The usual path to the spool folder is C:\WINDOWS\system32\spool\PRINTERS, but yours may be slightly different. Windows may warn you that you are about to view system files, but click “View files anyway.”
Delete every file within this folder to empty the jammed print queue, pressing the “Ctrl” and “a” keys will select all files, and then you can just hit “delete”). Close the explorer window now that we have emptied the cleared spool files, and return to your Services window.
We must restart the Print Spool service, and do so by right-clicking the Print Spool entry and selecting “Start” from the list. Close the services window and try printing again