Re-enable / Re-add SSS Add-in
Met with Sidnee and we determined that her Excel forgot the location of the SSS add-in. The solution was to go into Excel add-ins, click "browse" and point to this location: then enable the add-in.
- Open Excel and go to "File" -> "Options"
- On the Excel Options window, go to "Add-ins" -> "Excel Add-ins" -> "Go..."
- Click the checkbox for Ssserver (if this is not appearing, click "Browse)
- Point to this location: C:\Program Files\insightsoftware\Spreadsheet Server Suite\_Common\SSServer.xll (it could also be Program Files (x86))
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After pointing to that location, the add-in show appear on the list, click the checkbox next to it then click "Ok"
- If you are unable to find the add-in, there is a possibility that it is not installed on the machine. If that is the case, please contact help desk to install the program