**RFS- UnSync Fail Data
A. Solution #1: Download Data- Per Davisware, the following process should resolve this once the tech is back in a good service area. This is meant to sync all the data that was not able to when there was a poor network connection.
1. In RFS, Main Menu
2. Transaction Log
3. Click on Download Data
B. Solution #2:
1. Click on the app setting icon
2. Enter the password: rfs
3. In Settings, click on Reset DB
4. Close out the RFS app
5. Go to the phone settings
6. Click on Apps
7. Find and click on the current RFS app and then to Storage
8. Click on Storage
9. Click on Clear data and confirm by clicking on Delete
10. Return to the RFS app. You will need to reset the Client Code.
11. Click on the app setting icon
12. Enter the password: rfs
13. In Settings, click on Company Details
14. In the Client Code field, type HBM1000
15. Confirm the Connection Type is Live and click the UPDATE button. If you do not click update, the Client Code will not save.
16. Once the UPDATE processes it will take you back to Settings. Return to the log in screen by clicking the left-facing arrow in the upper left corner.
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