How To Navigate Knowledgebase Articles

This search engine on the home screen works the same as any other internet search engine. You’ll enter key words regarding what you are looking for and click “enter” or the icon. The search engine will populate results, based on your input, in combination with what is available in the knowledge base.

Here is an example of a search engine entry:

Within your results, you can browse articles that have been published or try tweaking your search entries to narrow down choices available to you.

Many articles will include attachments. These attachments can be made up of flow charts, training materials, videos, etc. Please be sure to view the attachments within the articles as these provide more in-depth information.

To find the knowledge base again, just find and click the “Knowledge Base” link on the home screen.